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Last Updated: 19 December 2019
"Personal information" is a legal term which means any information which, either alone or in combination with other information, identifies you as an individual.
We collect personal information from you when you use any CannMart services. The type and quantity of personal information we collect depends on how you engage with us. For example, we collect different information when you browse our website than when you sign up on the sales platform.
Outlined below is the personal information we collect in different situations:
When you visit the CannMart website, we collect the following data related to your visit:
When you use the interactive "chat" function available through some of CannMart's services, you may be asked to provide us with your name and contact information so we can contact you directly. If you do, we will use this information to respond to you and to deal with your queries.
Please do not provide any financial or medical information through the chat function.
When you sign up to use CannMart's online medical cannabis platform, we will need to collect some personal information from you in order to provide you with our services. If you are already registered with Cannmart MD, your profile's personal information can be transferred directly to us. If you are registered with a difference Licensed Producer, you will need to provide your Medical Document.
In order to provide you with CannMart's services, we need to collect, use, and disclose your personal information. We generally collect this information directly from you.
We use the personal information we collect in order to:
We may need to share your personal information with our employees, contractors, affiliates, consultants, subsidiaries, and other parties who require such information to assist us with managing our relationship with you, including: third parties that assist CannMart in the provision of services to you and third parties whose services we use to conduct our business. Third parties may include related parties who process and store your personal information for us. You can find a list of third party services we use here.
Your personal information might be disclosed outside CannMart:
Your personal information may be processed or stored outside of Canada, including in the United States. As a result, your personal information may be used, stored or accessed in other countries and may be subject to the laws of those countries. For example, information may be disclosed in response to valid demands or requests from government authorities, courts, or law enforcement agencies in those countries.
We seek to maintain physical, technical and operational safeguards that are appropriate to the sensitivity of the personal information we collect. These safeguards are designed to prevent your personal information from loss or unauthorized access, modification, disposal or destruction. Unfortunately, we cannot guarantee complete security. If you become aware of any incident involving the compromise of your personal information in our custody or control.
Once your personal information is no longer needed for us to provide the agreed-upon services or to comply with our statutory obligations, we will delete it within 12 months.
We may require specific information about you to verify your identity before we provide any personal information.
It is very important that the personal information we keep about you is accurate. Please let us know if your personal information changes.
We cannot promise absolutely that you can access your personal information. Sometimes there are legal or regulatory requirements which allow or require us to withhold information from you. Similarly, if we have anonymized or erased your personal information, we may not be able to provide you with a copy. We will try to let you know what the status is of your personal information and whether or not we can provide it.