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Frequently Asked Questions

About Medical Cannabis

The term medical cannabis refers to the use of the cannabis plant for medicinal purposes. The potential health benefits of medical cannabis have been reported to range from reducing pain and muscle spasms to alleviating nausea associated with chemotherapy.

Yes. Cannabis is currently legal in Canada for medical and recreational purposes. Issued by Health Canada, the Cannabis Act (Bill C-45) outlines the regulations pertaining to the consumption of medical and recreational (adult-use) cannabis.

To qualify for medical cannabis, you will need to provide appropriate medical documentation confirming your diagnosis by a healthcare professional. The licensed medical cannabis doctor or nurse will assess and analyze the information you have provided and decide whether you are eligible for medical cannabis.

The legal age to hold a medical document for cannabis in Canada is 18 years old in Alberta and Quebec, and 19 in all other provinces. Any person(s) under the required age looking to obtain a medical document must be accompanied by a parent(s) or guardian. Person(s) under the required age must have an authorized consenting adult accompany them at their appointment. Physicians will not administer medical cannabis to any person(s) under the required age without a consenting adult. You must be a Canadian resident to qualify for a medical document in Canada.

A healthcare practitioner can authorize your medical document for up to one year.

Consuming Medical Cannabis

There are several ways in which medical cannabis can be consumed. Each method of consumption works differently, depending on how you consume, how much you consume, and your individual tolerance. You can vaporize, ingest edibles, apply to the skin with creams, or put a few drops of oil under your tongue, among other methods.

Vaporizing is a way to inhale the active components of medical cannabis while avoiding the by-products of burning plant matter. Vaporizers work by heating the cannabis past the boiling point of the active compounds but below the point of plant matter combustion. Other forms of consumption include ingesting cannabis edibles, oils, and extracts. Depending on the product, you may also be able to consume it topically.

Consumers have reported that smoking or vaporizing cannabis will make them feel the effects of cannabinoids almost immediately. Consuming edibles, on the other hand, can take up to 2 hours to feel the onset of the effects. The intensity and duration of the effects of cannabis will depend on several factors, including how it is consumed, the amount used, and how the body responds to the active ingredients.

Within Canada, you can carry medical cannabis with you as long as you have the correct documentation stating you are a recipient of medical cannabis. The Canadian Air Transport Security Authority (CATSA) allows medical patients to fly with cannabis. You can only carry a 30-day limit; which is a maximum of 150 grams of herbs. It is important to note, if you are carrying cannabis oil, you must remain within the limit for liquids (under 100mL). You cannot travel internationally (outside of Canada) with cannabis, with or without a cannabis medical document. It is illegal to carry cannabis out of Canada’s borders – even if you are travelling to a country or state where medical or recreational cannabis is legal.

Patients should not operate motor vehicles or heavy machinery while under the influence of cannabis. Some reported effects of cannabis, such as sedative and intoxicating effects, may impair your motor skills and reaction times.

Like all drugs, cannabis could potentially be abused, which could lead to addiction. Always discuss the potential risk of abuse and addiction with your healthcare provider to decide if medical cannabis is right for you.

CannMart strongly advises its patients to refrain from using motor vehicles and to avoid operating any heavy machinery while under the influence of cannabis. Some reported effects of cannabis, such as sedative and psychoactive effects, may impair the user's motor skills.

Parts of the Cannabis Plant

Cannabinoids are the active ingredients, or ingredients that trigger a biological response, found in cannabis plants. To date, over 100 types of cannabinoids have been identified, and these compounds are not produced by cannabis alone. Some are produced by other plants, some are found in the human body, and they’ve also been replicated in a laboratory for use in a variety of prescription medications. Two of the most well known cannabinoids in cannabis are THC and CBD.

THC and CBD are both forms of cannabinoids, or active ingredients, that are found in cannabis. THC (delta-9-Tetrahydrocannabinol) is one of the most prominent cannabinoids found in the cannabis plant, and has intoxicating and other pharmacological effects on the human body. Another abundant active ingredient in cannabis is CBD (cannabidiol), a non-intoxicating cannabinoid. It does not have the same noted effects as THC, and may counterbalance some of THC’s effects.

The terms “indica” and “sativa” are technically botanical terms that are used to describe the shape of cannabis plants, but have been commonly used to characterize cannabis plants based on the type of biological response experienced. “Indica” is used by some people to describe a plant with more relaxing or sedating effects, while the term “sativa” is sometimes used to describe plants with more uplifting or energizing effects. Though they may have been found useful by users, these terms have not been scientifically validated.

Terpenes are chemicals that exist in unique combinations across different cannabis plants and give them their aroma. Both terpenes and cannabinoids are produced and stored in the part of the cannabis plant known as its trichomes - oil glands that give some cannabis buds a white, frosty appearance.


All products sold on our website are shipped from Toronto, Ontario. CannMart Members have the following three shipping methods, with estimated average* associated delivery times, to choose from:

Courier Estimated Delivery Time
Purolator Express 1 day
Canada Post XPressPost 1-3 days
Pineapple Express Same day (delivery times vary based on service level)

*Delivery times may exceed these averages from time to time but being centrally located in Toronto, Ontario allows us to ship packages across the country rapidly. With all of our shipping options, you will receive a tracking number so that you can follow the package as it is in transit, and a signature will be required upon delivery. Orders completed after 3:00 p.m. EST on business days will be shipped the following day. Orders completed on weekends will be shipped the next business day. Purolator does not deliver to PO Boxes or Canada Post FlexDelivery™ addresses. If your shipping address is either, please select the Canada Post shipping option. Purolator packages shipped to PO Boxes or Canada Post FlexDelivery™ addresses are returned to the depot and then back to us, at which point we are legally obligated to destroy the products.

CannMart only ships by secure couriers in odourless packaging as is required under the ACMPR. The shipping label does not indicate the business of origin is “CannMart”, “CannMart Inc” nor “Cannmart Corporation.”

Returns & Exchanges

All returns and exchanges will be done in accordance with the ACMPR. Subject to any restrictions outlined in the ACMPR, CannMart will only accept returns/exchanges for reason of defect. If you are not satisfied with the medical cannabis you purchased and have reason to suspect it is defective, please contact us at 1-844-420-8464 or and we will do our best to make sure you are happy with your purchase. If you wish to return or exchange your product as a result of any form of adverse reaction, we ask you to contact us immediately and we will assist you in making necessary return arrangements.

Need Help?

If you have any questions about our products please feel free to contact us.

1-844-420-8464 Contact Us
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